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General Details

For questions regarding your online purchase, please contact our online store customer service by mail at: Our Customer executive will get back to you soon.

You can send us your questions and comments via the contact form to send.


If you have any cause for complaint, please contact directly via contact form. This you can possibly offer a solution on site and take transit to customer service for you. For complaints of products that you have purchased from our Online Store, you can find in the help section under returns additional information.

Replacing / Repairing

For loss or damage as of buttons, snaps, etc., please contact us via the contact form, a description of the defect and the model data along with the real picture

How to Buy

Select Product and click to buy, change in color  is possible . 

Order Change / Cancel

You can cancel your order if you bought by mistake in 24 hour's of purchase  However if you want to change your order, you can mail us on  within 48 hours.

Please note that we are not accepting any returns for custom order's.

Product Availability

In the view of all available items at the time of your visit will be displayed. Not available sizes are shown inactive or grayed out.

In rare cases (for example, during the Sale or occasion), it may happen that several customers at the same time access to an article so that it is out of stock at time of order. Usually sold products unfortunately cannot be reordered. You get in that case, information about the sell-out of the article by e-mail. In individual cases it may happen that an item is available again if you return at a later date.

Product Instructions

we sell the kaftans made in our work shop .

Delivery Days

Time to Ship for each product has defined under the image Additional Information -> Time to Ship. Once the product is ready to dispatch, it will be shipped to you via Courier Company. Shipping days is purely depends on the geography location (Normally it takes around 15 Working days to ship in all major countries in world)